At Kaiser Permanente, we believe in giving our members the highest quality and workmanship at a competitive price. Choose from a wide selection of frames, lenses, and contact lenses—for any lifestyle and any budget.
We want you to feel good about how you look. Any glasses you purchase from Kaiser Permanente come with a Frame Price Guarantee and 30-Day Total Satisfaction Guarantee. See all our Guarantees.
Our average turnaround time is 10 business days. More complex prescriptions can take longer to manufacture as each person's prescription is a custom order. Members can choose from a wide range of optical products, including different lens materials to fulfill individual needs.
Yes! We offer ongoing promotions like Buy One Get One 25% OFF and special limited-time promotions. See current promotions.
Yes. ACE Pair is a frame and lens package priced at or near your optical benefit. Single vision are $99, bifocals $129, and progressives $149. See the collection
Yes. Learn about our Warranty and 30-Day Total Satisfaction Guarantee here.
Doctor-approved prescription changes can be made at no charge within 90 days from the original date you receive your eyeglasses.
Your prescription will be given to you at the completion of your eye exam or contact lens fitting. If you saw a Kaiser Permanente eye doctor, view your prescription in the kp.org mobile app or print it from your medical record by signing on to your kp.org account.
Most questions are answered here. Or call 1-800-664-9225 press 4, then press 2.
Rebates are located here. Also check out our Contact Lens Purchase Bonus.
Your plan may cover a complete and thorough eye exam, depending on the benefits you or your employer have purchased. You or your employer also may have purchased a supplemental optical benefit. Here are four ways to check your vision benefits. Or visit the Support Center page for more ways to reach us.
Yes, our opticians will provide you with a prescription eyeglass receipt that you can file with your insurance carrier for reimbursement if eligible.
Yes, nonmembers are welcome to shop and save at Kaiser Permanente optical shops. Bring your current prescription. When you check in for the optical shop, let our staff know you’re not a member. Our opticians will provide an eyeglass receipt that you can file with your insurance carrier for reimbursement if eligible.